Yeah it's pretty sad. Tried to do the software update via the USB with the software downloaded from Uconnect's website. Well yesterday tried to upgrade my Uconnect software in my 2013 Ram it has the 8.4 touch screen and every time it would get stuck and freeze on step 10 out of 11 and it was the step called Embedded Air Card. just dont touch anything. Jeeps and Dodge vehicles included. Uconnect has built the factory reset into the main menu with the 8.4AN 17.11.07 update. What are you thinking of doing? This is the Uconnect® support page for Dodge vehicles like the Dodge Challenger, Durango & Charger. As of now neither the "commercial jailbreak" supports new versions (well yes they were using exactly the same file to start with Also 16.51.x or newer appears to be no go: uconnect-8-4-8-4an-update EDIT: haven't got 17.09.07 to try, but on 17.11.07 manifest.lua has changed and the last block/ search keyword is "ota_update" instead. And now it doesn't work at all except it says insert usb. Average repair cost is $250 at 52,500 miles. I love my truck but having to deal with these guys is just ridiculous. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … I decided to try the usb one more time and low and behold the update passed the "Embedded Air Card" and the rest of the steps. Last edited: Apr 15, 2015. ... information about the way you use the Uconnect Services that helps FCA US and Sprint improve, customize or communicate about services which are offered to you. 2105 Jeep Grand Cherokee w/Uconnect. She told me that they were aware of the 2 issues and are coming out with a software update in early 4th qtr. i just updated mine and yeah, there's a few parts where it looks like its stuck and it does reboot i think 3 or 4 times during the overall process. Find information about system updates, FAQ & more. This. Downloaded the update to it. OK – Case Manager finally called back from Uconnect. I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. Every time it gets to step 11 of 15 (67% completed), it says the air connect (I think) BOLO failed to install and to remove the USB stick to reset. My guess is he is typing the vin in Uconnect instead of following the TSB like it says. Uconnect support acted like they didn't want to help me and I was waiting endlessly in the que for Mopar to respond to my online chat requests. I could hardly believe it, but it finally took. 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