Since COVID, I have been using the app more for deposits. Comprehensive app and mobile web performance testing is one way to avoid crashes. Make sure to sign the back of your card. Closing the App completely which won't open on your phone is a good idea. Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. *Securities and advisory services are offered through Santander Investment Services, a division of Santander Securities LLC. 2)Billpay was awful on app, and not even on the updated app. Once your card is activated, you can use it at any contactless, chip-enabled, or traditional terminal. It will not snap the picture. I also think you need to point the phone to it in settings. If it opens, your problem is solved. When I used the Android N with SuperSU, Santander has worked and still works today in my old S7. It doesn't try to focus. Make sure that your device has the latest version of iOS or iPadOS, watchOS or tvOS.Then check for app updates. Does not work on Slack app iOS13.5 iphone X #24 opened May 26, 2020 by maxwelljay: #23 opened ... uk santander mobile banking app still crashes even after re installing from appstore #5 opened May 4, 2020 by bewl87. Activate at any Santander ATM or by calling 1-877-726-0631. Clients can review their account balances and transactions and deposit checks through online banking and mobile banking apps for iPhone, iPad and Android devices. It's like the button on the screen to take the picture just doesn't work. Now try to launch the app once again. Personal debit cardholders can also activate via our Mobile Banking app. Other times, the fault lies within the bank's app design. 3)Mobile depositing is weak. Santander Securities LLC is a registered broker-dealer, Member FINRA and SIPC and a Registered Investment Adviser. Often when a bank releases a new app or upgrade, a new feature such as mobile check deposit doesn't work, and the daily crash rate will spike, as will complaints posted to the app stores. Santander Securities LLC is a registered broker-dealer, Member FINRA and SIPC and a Registered Investment Adviser. Force Stop the App. It doesn't do anything. I always deposited my checks via mobile banking and then suddenly one day the camera in the app stopped working. I don't think any of the UK networks supply 2G SIMs as they all have 3G networks. I couldn´t see a certain app on the play store on my phone, and play store said “not compatible with any of your devices“ on computer. If you have a personal account with Santander Bank, download the Mobile Banking App today and bank on the go. 2. iPhone users running the latest version of IOS on older handsets are facing up to another awkward and embarrassing mistake in Apple’s mobile operating system. I tried: Remove data and cache for play store app on phone - did not work. This while my wife with the exact same phone and android version had no issues. US Bank offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Some dual-SIM devices require a 2G SIM in the second slot, so it may not work at all. If not, DO NOT worry as there are more ways to help you. 1)The app won’t allow you to easily switch between accounts. Once the App is updated, close all Apps and tabs running in the background. That would be interesting. 1. It was suggested to me that it was my phone, HTC One M8. With the advances in technology I rarely used my computer for accessing my bank account, but now I have to all the time. *Securities and advisory services are offered through Santander Investment Services, a division of Santander Securities LLC. (This arose on another thread). When I upgraded my Note 8 for Android Oreo the application didn't work anymore, not … I've been following the topic about the TEZ app and I have a similar problem with Santander app. Not available for Business Banking customers. Made a factory reset of my phone - did not work iPhone, iPad, iPod touch or Apple Watch: You can manually update apps.. You might need a Wi-Fi connection to update some apps on your iPhone, iPad or iPod touch. If you have a personal account with Santander Bank, download the Mobile Banking App today and bank on the go.