We are looking forward to welcoming you back in the not distant future. Upon arrival usually we are greeted with a drink and then escorted immediately to check in. She did not try out Kidz Zone but their daily activities looked really fun. We have shared your comments with our management team snd staff in order to keep delivering memorable experiences. Dreams Natura Resort & Spa will now offer the Dreams brand signature Unlimited-Luxury® offerings, including: •Gourmet dining options with no reservations required •Unlimited international and domestic top shelf spirits •24-hour room and concierge services •Pool and beach wait service Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts in Puerto Morelos, Hotels with Kitchenette in Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano. We spent the week of Christmas at Dreams Natura Resort & Spa. In addition, the food on the resort was horrible. Hotel Overview. We were all told to be seated in an area by the three check in desks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food was good the pool was nice and the staff as always was very accommodating. Located on the beach, all-inclusive Dreams Natura Resort & Spa reflects the surrounding Mayan jungle with natural elements like a lazy river, exotic fish ponds and a cenote-inspired spa.. Our best regards! The swim-up bar was were my friends and I spent most of our time. Luxury and comfort combine in Dreams Natura Resort & Spa's 553 spacious suites. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. I would not recommend this resort to my enemy. This is the version of our website addressed to speakers of English in Canada. Okay there was a mistake on someone’s end but I had brought all the paperwork with confirmation numbers etc so they called up someone else to help. Our kids have loved their time here as well. The resort is new and very nice. Own or manage this property? Taxes and fees that are shown are estimates only. Expecting that we would be called up in the order we arrived we had a seat and then realized others that had come after us were being checked in. The staff lacked empathy and didn't offer a loaner, a discount, etc. Staff all wear masks 24/7 and protective eye wear. At Dreams Natura Resort & Spa, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international and domestic top-shelf spirits Unlimited natural fruit juices and soft drinks Once we made it up there we were told one of two of our families reservation had been cancelled. Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Riviera Cancun will offer a unique Unlimited-Luxury® experience. We were traveling with 5 families and we arrived in three different vans. Once we made it up there we were told one of two of our families reservation had been cancelled. Smart televisions are featured in guestrooms. Dreams Natura Resort & Spa - Unlimited-Luxury SM 31, MZ 03, LOTE 101-21, KM 332 CARRETERA CANCUN-TULUM, Benito Juarez, QR, 77508, Mexico . We went on a week trip to Dreams Natura and had the most excellent time. Our best regards! Dear Augustus54, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. We have shared all your comments with our management team and staff, our guest’s feedback is truly appreciated in our constant commitment to keep our service levels. All-Inclusive; Our 4-Star classification designates those properties with well-appointed, deluxe accommodations, extensive amenities and comprehensive guest services. Dreams Natura Resort & Spa also features the CleanComplete Verification ™ protocols on property. Arturo Alcalá. This 4-star hotel is 10.5 mi (16.9 km) from Ventura Park Cancun and 14.7 mi (23.7 km) from Delfines Beach. Guests can surf the web using the complimentary wireless Internet access. more. Rooms and suites at Dreams Natura feature private balconies and fully-stocked mini-bars. All … Dreams Natura Resort & Spa. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We appreciate you have taken the time to write a review about your stay. The food is outstanding! Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano. We are ready to welcome you back. The accommodation offers a terrace. I would not recommend this resort to my enemy. Boasting a magnificent beachfront location, the resort also features an impressive 10 restaurants and its very own lazy river. We are more than glad to know that you enjoyed our warm service and the drinks prepared specially by Alejandro, Giovani, Josue and Javier, we have shared your kind comments with them and the rest of the staff in order to keep moving forward. We are more than glad to know that you enjoyed our warm service and the drinks prepared specially by Alejandro, Giovani, Josue and Javier, we have shared your kind comments with them and the rest of the staff in order to keep moving forward. Arturo Alcalá. We have shared all your comments with our management team and staff, our guest’s feedback is truly appreciated in our constant commitment to keep our service levels. Dreams Natura Resort &Spa. The venue comprises 553 non-smoking … While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Previously scheduled to reopen July 1st, 2020, Now Natura Riviera Cancun will now open Sept. 15th, 2020. • Nature elements include a lazy river, waterfalls and a grotto bar • The Now Spa by Pevonia® is designed to look like the region’s remarkable cenotes Dear Paris L, Thank you for the time invested in sharing your opinion. I have to give a special shout out to Polo and Sinue who took. Please be sure that our protocols are very exctrics and we always strive to achieve a safe environment to ensure a dream vacation for our guests, but when our dear guest don't allow us to go further to solve the problem, we can not but offer our deepest apology to no met your expectations. Our best regards! The resort is new and very nice. My laptop was stolen and I was told by the staff that they're not responsible for lost or stolen items. For those looking for a relaxing, upgraded experience, Preferred Club provides exclusive access to a lounge. There are more places to choose from in the Puerto Morelos area. EVERYTHING has been perfect! At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury® where everything is included, and no wristband or gratuities are required — 9 restaurants and 6 bar options which include non-alcoholic bars for teens are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café, and an ice cream parlor. For all of us, safety is our priority and, as you mention, our Clean Complete verification program is a great way to take care of us and yours. At Dreams Natura Resort & Spa, enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. We are looking forward to welcoming you back in the not distant future. The water slides are also fun but also fast and perhaps a little more than this Momma was prepared for. ... Dreams Natura Resort & Spa. WiFi and parking are free, and this hotel also features 3 outdoor pools. To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Social Media Manager. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is the version of our website addressed to speakers of English in the United States. Arturo Alcalá. We have shared your comments with our management team snd staff in order to keep delivering memorable experiences. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region’s remarkable cenotes, splash around in the resort’s water park or infinity pool, or soar through the sky as you take in the view … I was then told that because of it being. Beginning 2021 this resort requires a $100 Resort fee per pro payable to the Resort. Arturo Alcalá. Social Media Manager. I think one of the reasons for that was the limited capacity the resort was booking. Join Danny as he tours a Preferred Club Master Suite Ocean Front located at the brand new Dreams Natura, Resort & Spa. The Bartenders Josue, Alejandro, Javier, and Giovani kept us entertained the whole time. Book online or call 1 (800) 881-7409. Find the best deals on resorts, all inclusive packages, and cheap vacation packages. Located 15 minutes away from Cancun International Airport This family-friendly beachfront resort offers guests an Unlimited-Luxury® vacation, where everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Dreams Resorts & Spas offer a high level of luxury for couples and couples with children, in ideal beachfront settings. Our protocols begin the moment you start planning a vacation to the time you return home! I think most all the resorts had cut back on activities and didn't have all the restaurants open each day but only a few. Our best regards! Rooms Make yourself at home in one of the 553 air-conditioned rooms featuring Smart … Dear Kjmcberg, Thank you for choosing Dreams Natura Resort &Spa as your host and for taking the time to share your experience with us. In addition, the food on the resort was horrible. 1,052 Views. With a bar, the 5-star resort has air-conditioned rooms with free WiFi. At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury® where everything is included, and no wristband or gratuities are required — 9 restaurants and 6 bar options which include non-alcoholic bars for teens are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café, and an ice cream parlor. Our kids have loved their time here as well. Claim your listing for free to respond to reviews, update your profile and much more. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Inspirado en la jungla maya que le rodea, el nuevo Dreams Natura Resort & Spa ubicado en la hermosa Riviera Cancún ofrece una experiencia Unlimited-Luxury® única. We had a nice room overlooking the ocean and had no complaints about the room. I made four new friends that trip and will 100% be going back to see them. The 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Dreams Natura Resort & Spa - All Inclusive offers a continental or buffet breakfast. Dreams Natura Resort & Spa offers three romantic wedding packages. Our son made several friends in Core Zone and our daughter loves the splash park. Dear Kjmcberg, Thank you for choosing Dreams Natura Resort &Spa as your host and for taking the time to share your experience with us. Property Location When you stay at Dreams Natura Resort & Spa in Puerto Morelos, you'll be on the beach and within a 5-minute drive of Costa Occidental de Isla Mujeres National Park. Taxes and fees that are shown are estimates only. They're service was no question the best service with fast and tasty drinks the whole time we were there. Rooms and suites feature comforts including a private balcony or terrace and a fully stocked mini-bar. Ubicado frente al mar Caribe en una playa de arena blanca, este resort de 553 habitaciones está a corta distancia en automóvil del Aeropuerto Internacional de Cancún. Dear USAfa, Thank you for choosing our resort as your host and taking the time to share your opinion with us. Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We visit Mexico about 2-3 times per year and have been to many amstar resorts! Staff all wear masks 24/7 and protective eye wear. EVERYTHING has been perfect! It was a pleasure being your host during your recent gateway to the Mexican Caribbean. These superb properties offer a truly refined getaway. Dreams Natura Resort & Spa Surrounded by mangroves and water and inspired by the Mayan jungle, Dreams Natura Resort & Spa sits on a stunning white sand beach in Riviera Cancun. We went to the Dreams Natura from 12/5th thru the 12th with 15 people. There is a kids' club for the children and guests can make use of the business centre. Our best regards! Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Dreams Dreams Natura Resort & Spa Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited-Luxury® experience. Dreams Natura Resort & Spa ¿Alguien ordenó un helado con vista al paraíso? The resort is CLEAN CLEAN CLEAN! Spacious rooms and suites, graciously appointed and luxuriously equipped provide a picture-perfect vacation experience with welcoming service and romantic inclusions. Smart televisions are featured in guestrooms. We regret to know that your feelings are not the best after your stay with us, unfortunately, and as talked in person, we can not offer compensation when your device never connected to our network, when you didn't present any evidence of the fact and mostly when you denied our prevention personnel to make exhaustive research in your suite and the suite of your companions. The staff is very friendly and willing to cater to your every need. Facing the Caribbean Sea on a white sand beach. Guests can surf the web using the complimentary wireless Internet access. Kind regards! Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa in beautiful Riviera Cancun offers a unique Unlimited-Luxury® experience. We regret to know that your feelings are not the best after your stay with us, unfortunately, and as talked in person, we can not offer compensation when your device never connected to our network, when you didn't present any evidence of the fact and mostly when you denied our prevention personnel to make exhaustive research in your suite and the suite of your companions. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. The 5-star Dreams Natura Resort & Spa is nestled amongst the Mayan jungle and faces the sparkling waters of the Caribbean Sea in Puerto Morelos. I have to give a special shout out to Polo and Sinue who took. View deals for Dreams Natura Resort & Spa , including fully refundable rates with free cancellation. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10 … I think one of the reasons for that was the limited capacity the resort was booking. The food is outstanding! We went on a week trip to Dreams Natura and had the most excellent time. Get Exclusive Perks from your getaway to Dreams Natura Resort & Spa. The Bartenders Josue, Alejandro, Javier, and Giovani kept us entertained the whole time. The swim-up bar was were my friends and I spent most of our time. Our son made several friends in Core Zone and our daughter loves the splash park. Social Media Manager. Own or manage this property? Facing the Caribbean Sea on a white sand beach. Our best regards! Swim-up suites are available at the resort, featuring private terraces with direct … We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. We feel more than glad to know that you had a good time with us. Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Riviera Cancun will offer a unique Unlimited-Luxury® experience. Our best regards! Costa Occidental de Isla Mujeres National Park is minutes away. Dreams Natura was the worst! Dreams Natura Resort & Spa offers 553 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. We appreciate you have taken the time to write a review about your stay. We went to the Dreams Natura from 12/5th thru the 12th with 15 people. more. Our protocols begin the moment you start planning a vacation to the time you return home! The food was good the pool was nice and the staff as always was very accommodating. Enjoy the best of both worlds at Dreams Natura with modern design and luxury accommodations infused with elements of nature including a lazy river, waterfalls and a grotto bar. With a convenient location only 10 miles away from the Cancun International Airport, travelers can get to their destination in no time. Dreams Natura Resort & Spa Puerto Morelos - 5 star hotel. The staff lacked empathy and didn't offer a loaner, a discount, etc. Facing the Caribbean Sea on a white sand beach. Response from , Propietario at Dreams Natura Resort & Spa. I think most all the resorts had cut back on activities and didn't have all the restaurants open each day but only a few. Expect attention to detail and a warm and hospitable staff ready to cater to your needs. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from , Propietario at Dreams Natura Resort & Spa. We feel glad to know that each of you had a great time and also all together. Dreams Natura Resort & Spa offers 553 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water.