One of the restaurants we went to ran out of food, for real, only partial entrees and some cold rolls, nothing else. Are there opportunities to exercise at Hideaway At Royalton Punta Cana? The Buffet still remained overcrowded and if you decided to eat there you are shoulder to shoulder with other people. While you're away, you can speak to us anytime - … Dear dzeldin, Thank you for taking the time to share your insightful review of our property. Dear iamloriwilson, First of all, Receive a warm regard from Hideaway at Royalton Punta Cana. So here’s everything you need know to plan the ultimate romantic getaway in Punta Cana, Dominican Republic – a luxury five star Punta Cana Adults Only Resort on a white sand beach in the Caribbean. Lots of noise from a hall in middle of night. None of the food was great, everything was just okay. Would definitely recommend going to this resort. Own or manage this property? Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Dear laurenbK3035IF, Thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Does Hideaway At Royalton Punta Cana offer any business services? Our maid did a fantastic job of cleaning our room (though the hotel rooms need a bit of upgrade, the washrooms were rusty) The servers at the El Dorado were amazing, great service and very nice. Yes, free parking is available to guests. What are some of the property amenities at Hideaway At Royalton Punta Cana? The resort is just horrible. The resort is just horrible. They made amazing drinks and service was excellent. When we arrived at the Royalton we were shocked to see how busy the resort was. Our view was of the non adult only pool, and really we could only see the awning that provided shade for that area. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The other a la cart restaurants were ok if you could get a reservation, however, we only managed to get one in a 7 day stay as they were always full. This adults-only area is available for guests that are over 18 years of age and staying in an Adults Only room category. Your feedback has been sent to the departments in charge in order to give the attention required. My group, consisting of two couples, had booked ocean view, king sized bed room, as part of the Diamond club. Sincerely, Hideaway at Royalton Team. Cordially, Hideaway at Royalton Team. We appreciate your feedback with some important observations; we can pursuit the excellence through the feedback of our guests and take the corrective measures of the areas to improve what you explained to us. See more questions & answers about this hotel from the Tripadvisor community. Excellent choix pour les voyageurs visitant Punta Cana, l'Hideaway at Royalton Punta Cana offre une ambiance luxueux et de nombreux services conçus pour sublimer votre séjour. Prior to arriving at the Royalton Punta Cana we stayed at the Hard Rock Resort and Casino for 3 days and Dreams Palm Beach for 3 days. Top room amenities include a minibar, air conditioning, and a flat screen TV. Punta Cana. Punta Cana Tourism Punta Cana Hotels Punta Cana Bed and Breakfast Punta Cana Vacation Packages Book Hideaway At Royalton Punta Cana, Dominican Republic on Tripadvisor: See 1,416 traveller reviews, 1,875 photos, and cheap rates for Hideaway At Royalton Punta Cana, ranked #57 of 162 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Hideaway at Royalton Punta Cana is a resort-witihin-a-resort concept. Taxes and fees that are shown are estimates only. I'd say they are comparable to a 20 year old La Quinta. We were supposed to have a minibar with alcohol in it, we only had a couple of bottles of water and some sodas. Book your Hideaway At Royalton Punta Cana vacation package through Sunwing.ca — Vacations are easier Under Our Wing Hideaway At Royalton Punta Cana - Sunwing.ca It looks like you’re browsing from outside of Canada. When we arrived at the Royalton we were shocked to see how busy the resort was. Leonela made my stay at the Hideaway and I thank her for that. Hideaway is lucky to have a great individual like Leonela working here as she is excellent at making drinks and providing one of the best service that I have experienced. hideaway beach, Leonela and Yeison. There was a lot of pushing and shoving and very little courtesy. Thank you Leonela as you are memorable to me like the beautiful beach! Does anyone have a resort map : Get Punta Cana travel advice on Tripadvisor's Punta Cana travel forum. Review collected in partnership with this hotel, Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana. This is an isolate comment problem in our hotel. Which room amenities are available at Hideaway At Royalton Punta Cana? Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. We were supposed to have a minibar with alcohol in it, we only had a couple of bottles of water and some sodas. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. We apologize for any inconvenience you may have had during your stay at the hotel with our protocotls for COVID-19 prevention. I have actually never seen so many people in one place. Our restaurant managers and their team work hard to provide a fast and efficient quality service to all our guests. Please see our partners for more details. Sincerely, Hideaway at Royalton Team. Once the USA requires this test for re-entry, I really do not think these countries will be able to manage it. The casino was open and you could play blackjack and roulette as well as some slot machines. We have taken all your comments and have sent them to the general department for a solution as soon as possible. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. The beach is beautiful, the staff is always cleaning, sanitizers throughout the property though at times, they never work but at the hideaway, it wasn't the case. We have taken all your comments and have sent them to the general department for a solution as soon as possible. Upon arrival and check in, we went up to the room to unpack only to find one robe, no ironing board, a safe that. Our excursion on the sail boat was also amazing. Is parking available at Hideaway At Royalton Punta Cana? Great service, great attitude and amazing drinks. Which languages are spoken by the staff at Hideaway At Royalton Punta Cana? The beach is beautiful, the staff is always cleaning, sanitizers throughout the property though at times, they never work but at the hideaway, it wasn't the case. It opened at 7 p.m. and closed at 2 a.m. Our room did not get cleaned or restocked on a couple of occasions, however, this we could deal with. Yes, free parking is available to guests. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. The staff wore their masks, temperature checks at the El Dorado. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant Garden Grill. We have taken all your comments and have sent them to the general department for a solution as soon as possible. This is a resort within a resort. Taxes and fees that are shown are estimates only. Hideaway At Royalton Punta Cana, Punta Cana Picture: Hotel - Check out Tripadvisor members' 50,503 candid photos and videos. Dear laurenbK3035IF, Thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Also the safe took 3 days to recieve. Hideaway At Royalton Punta Cana, Punta Cana: Zobrazte 1 478 recenzí zákazníků, 1 981 fotografií cestovatelů a skvělé nabídky pro zařízení Hideaway At Royalton Punta Cana, které se v Punta Cana umístilo jako 55. z 155 hotely a je ohodnocené na Tripadvisor jako 4,5 z 5 Cordially, Hideaway at Royalton Team. Nearby attractions include Arena Gorda Beach (0.7 miles), Sky Casino Punta Cana (0.3 miles), and Punta Blanca Mall (0.5 miles). There are more places to choose from in the Punta Cana area. Where to start, first this isn't a true adults only place. Carretera Arena Gorda, Macao, Bávaro La Altagracia, Punta Cana, Dominican Republic Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Once the weekend ended, the resort was a bit more manageable. Review collected in partnership with this hotel, Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana. didn't work, and no hair dryer. Answered: Just wondering if anyone might know if at the Hideaway do they recognize previous visits to other Royalton resorts in Punta Cana (CHIC) for returning guest perks? So the "adults only" section included a beach area, a small pool, and one restaurant, so if you are looking for a true adults only experience DO NOT GO HERE. Highway Macao, Punta Cana 23000 Dominican Republic, I travelled January 4 to 10, 2021 during the pandemic and was very hesitant but the resort is a large property and the hideaway section was worth the extra price. I will never stay at another Royalton resort, and I would never recommend anyone stay there either. Also the safe took 3 days to recieve. None of the food was great, everything was just okay. The resort within a resort does an excellent job at providing peace, quiet, and style to its private reception area, indoor lounge, hidden pool, private stretch of beach, beach bar, and seafood restaurant, El Dorado. Service was impeccable. You can hear EVERYTHING, that goes on outside in the hallways, so prepare to wake up in the middle of the night multiple nights to the sound of a slamming door. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. This is an isolate comment problem in our hotel. Which room amenities are available at Hideaway At Royalton Punta Cana? Missing true adult section. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Hideaway At Royalton Punta Cana, Punta Cana: 1,424 Hotel Reviews, 1,948 traveller photos, and great deals for Hideaway At Royalton Punta Cana, ranked #56 of 164 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Punta Cana, Punta Cana Picture: This is NOT adults only resort - Check out Tripadvisor members' 50,034 candid photos and videos. Are there opportunities to exercise at Hideaway At Royalton Punta Cana? One of the restaurants we went to ran out of food, for real, only partial entrees and some cold rolls, nothing else. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Where to start, first this isn't a true adults only place. more. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Dear iamloriwilson, First of all, Receive a warm regard from Hideaway at Royalton Punta Cana. Hideaway At Royalton Punta Cana, Punta Cana Picture: Landscape - Check out Tripadvisor members' 50,026 candid photos and videos. This was an unexpected highlight. I complained to management, and they gave us a butler, who made the reservations for us, but people around the resort were constantly complaining about the restaurants. The staff responded in the same aggressive manner, as I imagine they really do not have, much choice considering what they are dealing with. If you are traveling with children be prepared for them to want to be there all the time. This was an unexpected highlight. He worked the desk at the Royalton and went above and beyond to help us. Does Hideaway At Royalton Punta Cana have an airport shuttle? Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant Garden Grill. Are any cleaning services offered at Hideaway At Royalton Punta Cana? So many people got stuck in the Dominican even after they took the test as their results did not arrive in time. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Lots of noise from a hall in middle of night. The other couple spent the first night in a room with two double beds. We arrived by 9 a.m. to get reservations, but there was still nothing left. Are any cleaning services offered at Hideaway At Royalton Punta Cana? Once the weekend ended, the resort was a bit more manageable. The other a la cart restaurants were ok if you could get a reservation, however, we only managed to get one in a 7 day stay as they were always full. Hideaway is lucky to have a great individual like Leonela working here as she is excellent at making drinks and providing one of the best service that I have experienced. We arrived by 9 a.m. to get reservations, but there was still nothing left. Yes, Hideaway At Royalton Punta Cana offers an airport shuttle for guests. They were transfered after complaining. Leonela made my stay at the Hideaway and I thank her for that. Also our TV wasn't working. Own or manage this property? As per our restaurants, they have a tendency to fill up early because we are at our maximum capacity that we can work during this time of COVID-19. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. The reservation system for dinner is horrible, you have to wake up at 7am to stand in line. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Please, accept our sincere apologies for the inconveniences that you may have with the general maintenance of your room; your important comment has been send to the Maintenance Department for improvement. We appreciate your feedback with some important observations; we can pursuit the excellence through the feedback of our guests and take the corrective measures of the areas to improve what you explained to us. Yes, Hideaway At Royalton Punta Cana offers an airport shuttle for guests. Upon arrival and check in, we went up to the room to unpack only to find one robe, no ironing board, a safe that. Punta Cana. Way too tricky to navigate on your own if you do not speak spanish. There are so many reasons why the Hideaway Royalton Punta Cana should be your next romantic getaway. Beachfront vows followed by a delicious dinner in tropical elegance are the standard at Hideaway at Royalton Punta Cana where wedding packages are tailored for any taste and budget, so you can customize your special celebration just the way you’d like it. There was a restaurant that only hideaway guests could use and it was pretty decent. We apologize for any inconvenience you may have had during your stay at the hotel with our protocotls for COVID-19 prevention. Prior to arriving at the Royalton Punta Cana we stayed at the Hard Rock Resort and Casino for 3 days and Dreams Palm Beach for 3 days. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Way too tricky to navigate on your own if you do not speak spanish. The other couple spent the first night in a room with two double beds. The beach was pretty, and the wait staff were very nice. The staff really made the experience. The hotel borders Bavaro Beach, named one of the world’s best by TripAdvisor. What food & drink options are available at Hideaway At Royalton Punta Cana? Is parking available at Hideaway At Royalton Punta Cana? Top room amenities include a minibar, air conditioning, and a flat screen TV. Does Hideaway At Royalton Punta Cana have an airport shuttle? Cordially, Hideaway at Royalton Punta Cana. Hideaway At Royalton Punta Cana, Punta Cana Picture: Beach - Check out Tripadvisor members' 50,018 candid photos and videos. We deeply regret that your overall impression of our resort fell below your expectations. The reservation system for dinner is horrible, you have to wake up at 7am to stand in line. This place is the swanky, grown-up sibling of the Royalton Punta Cana and Grand Memories Splash Punta Cana. Luckily we stayed at the hideaway. Hideaway At Royalton Punta Cana, Punta Cana: Recenzie hotela ( 1 411), neprikrášlené fotografie ( 1 867) od cestovateľov a skvelé ponuky pre zariadenie Hideaway At Royalton Punta Cana, ktoré sa nachádza na mieste č. One of the brightest points to our time at the Royalton was Yunoir. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Your feedback has been sent to the departments in charge in order to give the attention required. The water park was pretty awesome. She always has a smile on her face and is always busy running around. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. didn't work, and no hair dryer. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Punta Cana, Dominican Republic Ski-In / Ski-Out Hotels, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Iberostar Hotels & Resorts in Dominican Republic, Senator Hotels & Resorts in Dominican Republic, Grand Palladium Hotels & Resorts in Dominican Republic, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts in Dominican Republic, All Inclusive Resorts in Dominican Republic, Luxury Beach Resorts in Dominican Republic, Hotels With Babysitting in Dominican Republic, Hotels near Spa - Luxury Bahia Principe Esmeralda. Please, accept our sincere apologies for the inconveniences that you may have with the general maintenance of your room; your important comment has been send to the Maintenance Department for improvement. Would definitely recommend going to this resort. Juan was amazing at the mini bar. #Hideaway at Royalton #PuntaCana 2019Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Punta Cana Tourism Punta Cana Hotels Punta Cana Bed and Breakfast Punta Cana Holiday Rentals Punta Cana Packages Flights to Punta Cana Punta Cana Restaurants Punta Cana Attractions Punta Cana Travel Forum Punta Cana Photo Punta Cana Map Punta Cana Guide All Punta Cana Hotels; Punta Cana Hotel Deals; Last Minute Hotels in Punta Cana; By Hotel Type Hideaway at Royalton Riviera Cancun - Adults Only All Inclusive Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. They made amazing drinks and service was excellent. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Hideaway At Royalton Punta Cana, Punta Cana dès 156€ sur Tripadvisor: Consultez les 1 475 avis de voyageurs, 1 980 photos, et les meilleures offres pour Hideaway At Royalton Punta Cana, classé n°51 sur 168 hôtels à Punta Cana et noté 4,5 sur 5 sur Tripadvisor. The casino was open and you could play blackjack and roulette as well as some slot machines. In fact, he was the only person who really helped us at all when it came to getting the PCR test. Nearby attractions include Arena Gorda Beach (1.1 km), Sky Casino Punta Cana (0.4 km), and Punta Blanca Mall (0.8 km). I have actually never seen so many people in one place.