Our favorite restaurant was the Italian & least favorite was Lima Limon. This property advises that enhanced cleaning and guest safety measures are currently in place. What are some restaurants close to El Dorado Maroma, by Karisma? Are there opportunities to exercise at El Dorado Maroma, by Karisma? Your comments have been carefully considered and addressed with our operations team to ensure we take the necessary actions. Intimate and beachfront. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,473 traveller reviews, 8,464 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. The quesadillas and cheeseburgers at Bar 24 were our favorites. Yes, dry cleaning and laundry service are offered to guests. Which room amenities are available at El Dorado Maroma, by Karisma? All breakfast items are great. Room was clean but older, it needed to be better taken care of. El Dorado Maroma by Karisma - Adults only All-inclusive property; Policies. I don’t know how much I would have enjoyed my time if it weren’t for them! Dinner reservations were easy to get and booked with the concierge. We're exploring on-property tests and options to make it easier. However, Concierge left lots to be desired, they made promises that werent fulfilled and I received different information depending on who I asked. Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. We had a ground floor room next to Bar 24. We deeply appreciate the time you invested to share your experience about your recent stay, we will be sure to thank all of those who provided such a great service. Enjoy free parking, 3 outdoor pools, and 4 restaurants. The spa was very nice but extremely overpriced, even for a resort. Bar 24 and Lima Limon were available for breakfast and lunch. The New Years beach party was so much fun, We have not had that much fun since the year 99/2000. It is a very quaint small resort and we loved every minute! Does El Dorado Maroma, by Karisma have any great views? The full-service spa offers massages, facials, special body treatments and a beauty salon. See more questions & answers about this hotel from the Tripadvisor community. better. The resort website should be more transparent in disclosing this information since there are a lot of patrons who do not want to hike up 4 flights of stairs to their room. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,625 traveller reviews, 8,528 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. We liked being able to dine outside. In Maroma Beach featuring the renowned Gourmet Inclusive Experience by Karisma, El Dorado Maroma is a resort with 2 beachfront locations plus a beachfront wedding chapel. The bathroom is large and water pressure is excellent. el dorado maroma, a beachfront resort, by karisma hotel playa del carmen, el dorado maroma hotel, el dorado maroma resort. Overall, we had a great time and we will return in the summer (when the pools are warmer). Thank you for your recent review on TripAdvisor. Housekeeping and wait staff was amazing and prompt with all requests. This is the version of our website addressed to speakers of English in United Kingdom. The A/C in the room was great. Room was clean but older, it needed to be better taken care of. We want you to know that we take all reviews and constructive criticisms very seriously as it helps us to get better. Drinks were quick to be delivered on the beach most days. Located on one of the Top 10 Beaches in the World , the natural beauty is astonishing. The only problem...most of the hotel’s common spaces lack character or charm. Hola 213Pam, We deeply appreciate the time you invested to share your experience about your recent stay with us, we will be sure to thank all of those who provided such a great service. The Taco/beer night and Mexican fiesta night at the Caribbean should be moved outdoors. - See 6,552 traveller reviews, 8,086 candid photos, and great deals for El Dorado Maroma, by Karisma at Tripadvisor. more. Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site. Hola Jenkins672021! It would be nice if there was more outdoor dining in the evenings during the pandemic. Book Now. Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (9.7 miles). My husband and I spent a week at EDM in December. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team at El Dorado Maroma. We didn't receive the wakeup call and the bell service failed to pick up our baggage (even though we called multiple times no one showed up and we ended up lugging our baggage to the hotel lobby for checkout) Despite not being able to use the pools and the issues with no wakeup call or baggage pickup, we enjoyed our stay. There are more places to choose from in the Playa Maroma area. I would recommend them! Bar 24 and Lima Limon were available for breakfast and lunch. We would be pleased to welcome you back for another amazing experience at El Dorado Maroma, a Spa Resort by Karisma. Which languages are spoken by the staff at El Dorado Maroma, by Karisma? Tripadvisor Plus Subscription Terms & Conditions. Shout out to Alex, Natalie & Leirbag with activities; Clemente & Betsy at the swim up pool bar; Stephani & Dennis concierge team. El Dorado Maroma has been advertised as 5 start resort, unfortunately they did not providing five start services. There are more places to choose from in the Playa Maroma area. We liked being able to dine outside. The optimal location cabanas are reserved by 7am. We were extremely disappointed the pool water was so frigid since we are "pool people". We hope to have the opportunity to serve you one more time and exceed your expectations. Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Claim your listing for free to respond to reviews, update your profile and much more. What are some of the property amenities at El Dorado Maroma, by Karisma? El Dorado Maroma has several on-site restaurants, a spa, and a modern fitness center. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,536 traveller reviews, 8,488 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. It's centrally located and we were able to have bar service while on our patio. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. Be assured that your feedback is valued and important. We loved the location of the room! Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We do plan a return trip during the summer when the pools are warmer. See 6,472 traveller reviews, 8,463 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Which languages are spoken by the staff at El Dorado Maroma, by Karisma? Which room amenities are available at El Dorado Maroma, by Karisma? My husband and I spent a week at EDM in December. We will wait for you next year! the hotel provides outstanding services and gourmet cuisine. On the other hand, we truly regret we were not able fulfill your expectations with our Concierge service. On the other hand, we truly regret we were not able fulfill your expectations with our Concierge service. The spa was very nice but extremely overpriced, even for a resort. The resort website should be more transparent in disclosing this information since there are a lot of patrons who do not want to hike up 4 flights of stairs to their room. On our day of departure we had pre-arranged a wakeup call and baggage pickup from our room. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,626 traveler reviews, 8,528 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. This property does not have lifts. On our day of departure we had pre-arranged a wakeup call and baggage pickup from our room. All of our hotels are carefully handpicked for you. Are there opportunities to exercise at El Dorado Maroma, by Karisma? El Dorado Maroma. We are happy to hear that you had a great stay and that our staff helped to improve your holidays. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The room was on the smaller size yet big enough for 2 people. We loved the smaller size of the resort. El Dorado Maroma, by Karisma, Playa Maroma: See 6,636 traveller reviews, 8,536 photos, and cheap rates for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma … Room service was prompt, the pepperoni pizza was great. We will wait for the next opportunity to serve you. A Five Star Gourmet Inclusive ® Luxury Spa Resort In Mexico’s Breathtaking Riviera Maya. This Is Not Just A Resort. The moment you arrive, you quickly realize this is no ordinary resort. The bathroom is large and water pressure is excellent. Review collected in partnership with this hotel, Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma, by Karisma, Response from Karisma Hotels, Guest Services / Front Office at El Dorado Maroma, by Karisma. What food & drink options are available at El Dorado Maroma, by Karisma? Thank you for your recent review on TripAdvisor. Drinks were quick to be delivered on the beach most days. Yes, free parking is available to guests. Beach and property grounds were well maintained and they were the best assets of the hotel. The reason I do not rate EDM as 5 star is the pools were freezing cold and unusable. The beach was nice and seaweed was raked daily. better. Taxes and fees that are shown are estimates only. We value your privacy. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Weather was a little cold but it did warm up towards the end of our trip. Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710 Mexico, Hand sanitizer available to guests & staff. Hola chandea232021! Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,639 traveller reviews, 8,536 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Please see our partners for more details. At the time of check out, you are provided with ipad to give review, while they are looking and commenting.It was hard to give an honest review. We loved the location of the room! Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710 Mexico. el dorado maroma, a beachfront resort, by karisma hotel playa del carmen, el dorado maroma hotel, el dorado maroma resort. Which popular attractions are close to El Dorado Maroma, by Karisma? Rustic and luxurious at the same time. El Dorado Maroma, by Karisma, Playa Maroma: See 6,563 traveller reviews, 8,510 user photos and best deals for El Dorado Maroma, by Karisma, ranked #1 of 7 Playa Maroma hotels, rated 4.5 of 5 … Yes, dry cleaning and laundry service are offered to guests. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,638 traveller reviews, 8,537 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. We hope to have the opportunity to serve you one more time and exceed your expectations. We were extremely disappointed the pool water was so frigid since we are "pool people". Discover your smile. Hand sanitizer available to guests & staff. Claim your listing for free to respond to reviews, update your profile and much more. Not all of the buildings have elevators, choose swim-out of Mi Hotelito if you don't want to... Hola RU-OK-2! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. It's centrally located and we were able to have bar service while on our patio. We are happy to hear that you had a great stay and that our staff helped to improve your holidays. The reason I do not rate EDM as 5 star is the pools were freezing cold and unusable. Hola chandea232021! Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,486 traveller reviews, 8,475 photos, and cheap rates for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. El Dorado Maroma, by Karisma, Playa Maroma: See 6,632 traveller reviews, 8,529 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma … Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,639 traveller reviews, 8,536 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Nearby attractions include Cirque du Soleil JOYÀ (3.4 miles), Jungala Aqua Experience (3.6 miles), and Pasion De Cacao (2.7 miles). Now £274 on Tripadvisor: El Dorado Maroma, by Karisma, Playa Maroma. Everything about this resort was amazing from the beach to the food to people that worked hard everyday to make it a great vacation for us. Are any cleaning services offered at El Dorado Maroma, by Karisma? Housekeeping was thorough and prompt each day. Are there any historical sites close to El Dorado Maroma, by Karisma? However, Concierge left lots to be desired, they made promises that werent fulfilled and I received different information depending on who I asked. Now HK$2,605 (Was H̶K̶$̶4̶,̶9̶2̶4̶) on Tripadvisor: El Dorado Maroma, by Karisma, Playa Maroma. We will wait for the next opportunity to serve you. El Dorado Maroma shares the beach with the Marina Maroma. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. It is a very quaint small resort and we loved every minute! Hola Jenkins672021! Check prices, photos and reviews. Your comments have been carefully considered and addressed with our operations team to ensure we take the necessary actions. Be assured that your feedback is valued and important. The quesadillas and cheeseburgers at Bar 24 were our favorites. A few other favorites foods were the filet at the Italian and Short rib at Caribbean. Now £325 on Tripadvisor: El Dorado Maroma, by Karisma, Playa Maroma. Everything about this resort was amazing from the beach to the food to people that worked hard everyday to make it a great vacation for us. We loved the smaller size of the resort. Rustic and luxurious at the same time. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,598 traveler reviews, 8,515 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (9.7 miles). Review collected in partnership with this hotel, Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma, by Karisma, Response from Karisma Hotels, Guest Services / Front Office at El Dorado Maroma, by Karisma. This makes El Dorado Maroma ideal for those who want an active water vacation without the hassle of having to leave the resort. The Maroma Marina has nearly everything—deep-sea fishing boats and scuba excursions that sail to the Meso America Barrier Reef, just hundreds of yards off shore. Payments made by partners impact the order of prices displayed. Well keep returning to this resort. We are sorry to hear that your experience with certain aspects of our resort were not in line with your demands. We hope that we will have the opportunity to welcome you back. See 6,631 traveller reviews, 8,529 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. Own or manage this property? The staff speaks multiple languages, including English and Spanish. We initially booked a honeymoon suite but learned there are no elevators in a majority of buildings. Well keep returning to this resort. Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and El Puerto. The food was good throughout the resort, though some items were a hit or miss. Our room was in the Mi Hotelito section. The staff speaks multiple languages, including English and Spanish. This Is Romantic Escape. Room service was prompt, the pepperoni pizza was great. See more questions & answers about this hotel from the Tripadvisor community. Stay at the El Dorado Maroma, a Spa Resort by Karisma on your holiday. Prices are calculated as of 07/09/2020 based on a check-in date of 20/09/2020. Please see our partners for more details. CDC requires covid-19 for all international passengers as of 1/26. Ivan, Juan, Jesus, gabo and sandy was perfect, entertaining, and fun! We tried both but ended up going to Bar 24 since the food was. Overall, we had a great time and we will return in the summer (when the pools are warmer). Yes, guests often enjoy the harbor view available here. Tripadvisor Plus Subscription Terms & Conditions, Playa Maroma Adults Only and Adult Friendly Resorts. Top room amenities include a minibar, air conditioning, and a flat screen TV. Nestled within one of Cancún's most stunning beaches, El Dorado Maroma is a romantic, adults-only escape complete with the Gourmet Inclusive® experience. the hotel provides outstanding services and gourmet cuisine. Reserve By Phone: 1-844-887-9488. Service throughout the resort was excellent. Receive personalized butler and concierge service, arrive with style with a champagne check in. We initially booked a honeymoon suite but learned there are no elevators in a majority of buildings. Popular attractions Maroma Beach and Tres Rios Ecopark are located nearby. Top room amenities include a minibar, air conditioning, and a flat screen TV. It would be nice if there was more outdoor dining in the evenings during the pandemic. Stay at this 4.5-star luxury property in Playa del Carmen. Yes, guests often enjoy the harbour view available here. Jose the cat was a frequent visitor. A 5 star resort heats their pools so the patrons are able to use them. Voted number 4 Best Resort in the World by Condé Nast Traveler Readers’ Choice Awards, El Dorado Maroma is in a league of its own when it comes to adults-only getaways. I had an excellent massage at the spa! Our guests praise the helpful staff and the bathrooms in our reviews. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Are any cleaning services offered at El Dorado Maroma, by Karisma? I would recommend them! We woul like to thank you for taking the time to write a review about your stay with us. Jose the cat was a frequent visitor. It will be a pleasure to extend your compliments to our staff, we are sure it will be a really nice way to encourage them to keep on being themselves. Amazing and the resort is very safe, clean and staff are very attentive to your needs. A few other favorites foods were the filet at the Italian and Short rib at Caribbean. Yes, free parking is available to guests. Read 143 about the El Dorado Maroma, Gourmet All Inclusive by Karisma in Playa del Carmen from genuine guests who have stayed at the El Dorado Maroma, Gourmet All Inclusive by Karisma so you can get the best information available before booking your trip. We hope that we will have the opportunity to welcome you back. See 6,632 traveler reviews, 8,536 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. An infinity pool is also available. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,638 traveller reviews, 8,537 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Here, lush tropical surroundings are complemented by exquisite services and facilities to create the perfect retreat. It was an honor to host you and we hope that El Dorado Maroma will be your number one choice for future special holidays. Receive personalized butler and concierge service, arrive with style with a champagne check in. El Dorado Maroma, by Karisma: New Years - See 6,641 traveller reviews, 8,132 candid photos, and great deals for El Dorado Maroma, by Karisma at Tripadvisor. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,640 traveler reviews, 8,537 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Amazing and the resort is very safe, clean and staff are very attentive to your needs. The food was good throughout the resort, though some items were a hit or miss. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. We will wait for you next year! They made my experience much better! Room types may vary. Is parking available at El Dorado Maroma, by Karisma? The beach was nice and seaweed was raked daily. In gratitude, thanks once more for your comments. We woul like to thank you for taking the time to write a review about your stay with us. Dinner reservations were easy to get and booked with the concierge. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Is parking available at El Dorado Maroma, by Karisma? We had a ground floor room next to Bar 24. We are sorry to hear that your experience with certain aspects of our resort were not in line with your demands. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. We would be pleased to welcome you back for another amazing experience at El Dorado Maroma, a Spa Resort by Karisma. El Dorado Maroma, by Karisma: Oh Maroma! We do plan a return trip during the summer when the pools are warmer. Save for two newer spots -- Lima Limon and Caribbean Grill -- restaurants look and feel exactly the same -- large empty rooms with a bunch of tables. I had an excellent massage at the spa! What food & drink options are available at El Dorado Maroma, by Karisma? In gratitude, thanks once more for your comments. Our room was in the Mi Hotelito section. Shout out to Alex, Natalie & Leirbag with activities; Clemente & Betsy at the swim up pool bar; Stephani & Dennis concierge team. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,617 traveller reviews, 8,528 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. I don’t know how much I would have enjoyed my time if it weren’t for them! We deeply appreciate the time you invested to share your experience about your recent stay, we will be sure to thank all of those who provided such a great service. What are some restaurants close to El Dorado Maroma, by Karisma? Hola 213Pam, We deeply appreciate the time you invested to share your experience about your recent stay with us, we will be sure to thank all of those who provided such a great service. Are there any historical sites close to El Dorado Maroma, by Karisma? It will be a pleasure to extend your compliments to our staff, we are sure it will be a really nice way to encourage them to keep on being themselves. Not all of the buildings have elevators, choose swim-out of Mi Hotelito if you don't want to... Hola RU-OK-2! The optimal location cabanas are reserved by 7am. Our favorite restaurant was the Italian & least favorite was Lima Limon. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team at El Dorado Maroma. Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and El Puerto. more. A 5 star resort heats their pools so the patrons are able to use them. They made my experience much better! Which popular attractions are close to El Dorado Maroma, by Karisma? Hola danieliB8063KX! El Dorado Maroma, by Karisma: wonderful wedding - See 6,632 traveler reviews, 8,131 candid photos, and great deals for El Dorado Maroma, by Karisma at Tripadvisor.